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Changes in support policy

To make our customer experience better and improve technical support, we are no longer going to provide free support. Starting from 1st November 2011 small monthly fee of $29.95 will be charged. Support will be available only for those who have paid for technical support.
 
 
Paid support includes:
 
Bugfixes

  • Bugfixing for the latest script version
  • Bugfixing is not included for old script versions. All the patches will be provided.

 
New features

  • You will have access to the latest features in our new customer area.

 
Questions

  • we will answer to all your technical questions about code, design, translation, newsletters, payment system integration etc.

 
Email support

 
Live Chat support

  • you will be able to contact us via live chat available at our website.

 
 
What it does not include:
 

  •  We won't fix bugs for old script versions (we recommend to update your script to the latest version)
  •  We won't fix bugs made by 3rd party developers (we can fix them for additional cost)

 
 
What happens, if you disagree to pay monthly fee?
 
Nothing. We won't provide any kind of support starting from 1st november 2011. As we are offering lifetime license, you have all rights to use the script. You will also receive bug fixes.
 
 
What is the reason for such drastic measures?
 
In order to provide much more competent and faster technical support for our client's, changes in our support policy begged for revision.

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Nov. 2, 2011
Mobile version released

1. Installation

1. To install mobile version, please back up your site's files.

2. Extract the contents of this archive into www/ or public_html/ folder on your web server.

3. Visit your website from mobile client- it is automatically detected and mobile version is shown to user.

2. Compatibility

1. Mobile version is compatible with GroupScript 4.4+. It might work on 4.3 and 4.2 but we have not tested it extensively and usage of mobile version on a version earlier than 4.4 is not supported.

2. Device/Browser compatibility: mobile version is compatible with modern smartphones (iPhone, Symbian, Android) and tablet devices (iOS or Android based).

It is also compatible with Opera Mini browser, which makes it possible to use mobile version on older, non-smartphone devices.

3. General usage

1. Mobile version is automatically detected by user-agent of mobile device. We have tested it on most commond handheld devices (iPad, iPhone, Android, Symbian, Opera Mobile). However, you migth want to add a link to mobile version in your main theme, in case there are unrecognized devices.

2. If you want to include a link to mobile version in your main design theme, you can do it by adding ?mobile_version to the end of your site's address. For example, http://demo.groupscript.net/?mobile_version will disable auto-detection of mobile devices for duration of browser's session.

Another parameter you can use is ?full_version - it will also disable auto-detection for the current session and will show main theme regardless of user-agent.

You can see a demo of the mobile version in action at: http://demo.groupscript.net

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Oct. 20, 2011
GroupScript 4.4 released

Changes since version 4.3

  • Fixed Twitter status update URLs.
  • Tweaked the design of e-mail to friend form
  • Fixed a bug with newsletter subscription status in user's profile not shown correctly
  • Removed 'You have logged in' message per our clients' numerous requests
  • Improved statistics in admin dashboard
  • Improved site options with regard to first visit popup
  • Fixed a problem with Fluxbb forum and site option encryption
  • Fixed a bug with SMS limits when used with custom SMS gateways
  • Get Featured contact form is hidden after submission to avoid double-submissions
  • Fixed a critical error with PayPal WPS gateway which caused coupons to be sent to users who had not finished the payment
  • Fixed a problem that occured when deleting local subscribers who had unsubscribed via MailChimp

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Sept. 27, 2011